Privacy Policy – Surron Bike Data Protection at SurronWheel.com
This Privacy Policy describes how personal data is processed in connection with the services provided through surronwheel.com, including sales, support, and distribution of Surron bike wheel kits, upgrades, and performance components.
Administrator of Personal Data – Surron Bike Operations
EV-TECH Sp. z o.o. – owner of the Milk Racing brand – and authorized representatives acting on behalf of the Administrator are responsible for processing personal data related to Surron bike products and services offered through this website.
Personal data refers to any information relating to an identified person or enabling the identification of a living individual.
Purpose of Data Processing – Surron Bike Services
To maintain the highest level of personal data protection, the Administrator uses personal data solely for necessary purposes including:
- Administering and developing Surron bike services
- Processing orders and fulfilling contracts
- Providing customer service and technical support
- Optimising website performance and user experience
Internal procedures and technical safeguards are implemented to prevent data from being accessed by unauthorized persons.
Legal Basis for Processing – Surron Bike Customer Data
Personal data is processed based on:
- User consent
- Legal obligations under applicable law
- Performance of contracts related to Surron bike purchases and services
The website collects information through:
- Voluntarily submitted contact and order forms
- Cookies and analytical tools (see Cookie Policy)
How Personal Data Is Used – Surron Bike Orders & Marketing
1. Offer Inquiries – First and Last Name, telephone number, and email address are used to respond to inquiries and prepare quotations. Data is processed under RODO Art. 6 par. 1(f) for a limited period after the last offer.
2. Order Processing – First and Last Name, telephone number, address, and email address are used to conclude contracts and fulfil Surron bike orders under RODO Art. 6 par. 1(c).
3. Marketing Consent – With voluntary consent, personal data including purchase history and cart activity may be used to send marketing information about Surron bike products and offers via email under RODO Art. 6 par. 1(a).
Provision of data for marketing purposes is voluntary and not required for contract execution.
Your Rights & External Links – Surron Bike Privacy Assurance
Personal data will never be sold or shared with unauthorized parties in violation of data protection laws.
Users have the right to access, modify, restrict processing, or request deletion of their personal data at any time.
The website may contain links to third-party websites related to Surron bike services. These external websites operate independently and may have separate privacy policies. Users are encouraged to review those policies individually.
If you have any questions regarding this Privacy Policy or your personal data, please contact us directly through surronwheel.com.
Your Rights, Partnerships & Community Trust – Surron Bike Privacy Assurance
At SurronWheel.com, your Surron bike data is handled with strict confidentiality. Personal data is never sold, rented, or shared with unauthorized third parties. Users have the right to access, update, restrict processing, or request deletion of their data at any time in accordance with applicable GDPR and RODO regulations.
As part of our global Surron bike network, we collaborate with trusted international partners and authorised distributors. Our partnerships across the United Kingdom, Europe, North America, and Australia strengthen operational transparency, product verification, and customer service standards.
Independent reviews and verified rider feedback across our partner platforms confirm our commitment to secure transactions, quality engineering, and responsible data protection practices. Our reputation is built on trust, performance, and long-term rider satisfaction.
If you have any concerns regarding your Surron bike data or this Privacy Policy, please contact our support team directly through SurronWheel.com. We remain fully transparent and committed to protecting your privacy.
Surron Bike Security. Global Partnerships. Trusted by Riders Worldwide.